Highlighting the Dell Storage Infrastructure and Solutions Team

I wanted to share a Dell TechCenter wiki page that has many useful white papers covering Dell EqualLogic Storage Solutions stack. Take a bow Dell Storage Infrastructure and Solutions (SIS) team. Well done! I take great pleasure in knowing that I’m able to showcase the great work produced by fellow Dell engineers, whom I’m fortunate enough to count as friends as well.

URL: Dell SIS on DellTechCenter.com

Consolation Prize: Thinking Beyond Acceptance or Denial

Last week on “So Say SMEs” I discussed tips for VMworld submissions with my co-host, Todd Muirhead. While submission acceptance is the end goal, it should not be the only key performance indicator i.e. measure of success. Many times, the secondary benefits of working through the submission and its process is just as worthwhile. This is not to belittle being chosen – that is a wonderful honor and distinction; but rather a focus on the positives associated with conceiving an well-thought through idea and walking it to completion.

I’ll be honest and say that any denial is a definite hit to the engineering ego. It is a sort of feeling that can lead to self-doubt and what-ifs. Instead of allowing it to fester and cause detriment, focus on getting better by doing something about it. With experience comes self-acceptance and with that comes the confidence to do the right thing even if an opportunity is initially denied.

In this example, not being chosen for VMworld is not the end-all, be-all consequence if I choose to not allow it to be. If I have confidence in the content  and context of my submission, I should follow through and complete it. That journey is justifiable rewards. I will have enhanced my technical capabilities and gain further understanding and insights into a complex IT solution stack. The bonus is that VMware has many other venues that allow participation and presentation such as vForums and VMUGs. In addition, Dell has many User Group events that can highlight Dell | VMware solution stacks. Lastly, you can even put it on your own blog or start a blog if you don’t already have one.

In short, a closed door should never be taken as a sign of failure. If you keep working, learning and growing, it just means that you will now have a new key for a different door. By the way, my key opened the door that is DellTechCenter.com.

To Be A Dell Evangelist

I’ve been asked by many friends and colleagues what it takes to be a Dell evangelist. Below is the culmination of my thoughts, which include those already disclosed in my VMware vExpert Spotlight response.
  1. Do what you love and love what you do – be passionate about IT, technologies and people.
  2. Know your IT and do IT – there is no substitute for experience and know-how.
  3. Don’t be afraid to fail. My greatest success have followed failures. Character is built from failures and what you do afterwards.
  4. Don’t strive for perfection. Perfection limits innovation by setting an arbitrary & unnecessary ceiling. Innovation is unbounded!
  5. Build your trusted network of techie friends, peers, colleagues and resources – know whose info you can trust. Return that trust by earning & maintaining that trust.
  6. Strength and honor – policies, processes & people-in-charge change; but your principles should never waver.
  7. Remember those who have helped you grow and those who have stood in your way. Be thankful for both of them.

Finally, I believe that if you have meaningful conversations and create compelling technical content tailored to customer needs and pain points, customers will be shaking your hand more often and less likely to look at your throat to choke.