I’ve been asked by many friends and colleagues what it takes to be a Dell evangelist. Below is the culmination of my thoughts, which include those already disclosed in my VMware vExpert Spotlight response.
Do what you love and love what you do – be passionate about IT, technologies and people.
Know your IT and do IT – there is no substitute for experience and know-how.
Don’t be afraid to fail. My greatest success have followed failures. Character is built from failures and what you do afterwards.
Don’t strive for perfection. Perfection limits innovation by setting an arbitrary & unnecessary ceiling. Innovation is unbounded!
Build your trusted network of techie friends, peers, colleagues and resources – know whose info you can trust. Return that trust by earning & maintaining that trust.
Strength and honor – policies, processes & people-in-charge change; but your principles should never waver.
Remember those who have helped you grow and those who have stood in your way. Be thankful for both of them.
Finally, I believe that if you have meaningful conversations and create compelling technical content tailored to customer needs and pain points, customers will be shaking your hand more often and less likely to look at your throat to choke.
While thinking about the usefulness of data, I started to ponder about the tools that I use in my daily IT ops and their overall utility as well. The following covers the top three free utilities on my USB flash drive that I use in my daily IT ops:
I’ve talked about information overload in Episode 9 of ‘So Say SMEs.’ The gluttony of data can lead to inefficient process, ill-conceived design decisions and poor execution. The gluttony of data can emanate from having too many chefs in the kitchen, trusting and leveraging the wrong data source, or being unable to correctly analyze the data. Therefore, I propose my three S’es for IT success: simplicity, scalability and sustainability.
Keep IT simple. The process and technology need to be clear, easily understood and standard.
Scaling for all scenarios. The building blocks must scale up and scale out as necessary to meet all business demands quickly, efficiently and effectively.
Sustain itself even as technology, people & processes change. The solution needs to incorporate an end-goal architecture that easily manages and integrates change.
I have spent my entire professional career at Dell Inc wearing three distinct hats during my time. First, I was a member of the technical staff in the Office of the CTO working on performance analysis and competitive benchmarking. Next, I was a system engineer designing and delivering the first virtualization advisor and reference architecture at Dell. Currently, I am a technical marketer in the Global Online Digital Media team in Commercial Business Unit. I have senior systems engineering responsibilities with content creation in addition to my B2B marketing deliverables and my social media & community management duties. I was recently profiled on VMTN as a VMware vExpert. I am honored to have earned the designation for my contributions and evangelism of Dell | VMware solution stacks.
I co-host a weekly virtualization and cloud series with my friend, Todd Muirhead, called ‘So Say SMEs.’ Click the image below to view the published episodes. My blog is intended to express my unfiltered thoughts around technology, IT and my profession.